Tag: in

  • US versus THEM, Incorporated

    August 2013 Overview An overwhelming majority of organizations have inadvertently created “us versus them” cultures. These organizations have turned much of their focus and resources away from serving the customer and directed it toward in-fighting and power struggles. Businesses I work with often have good products and services, but are on the brink of going…

  • Types of Conflict Resolution & How you can Benefit

    August 2013 This is where you are, but… THIS is where you WANT to be… Job stress and burnout are on the rise; absenteeism and turnover are increasing. Talent retention is on the rise. Higher and more consistent morale exists. Stress is reduced and communication is more open among people at all levels. Distrust and…