Internal Business Solutions, INC

Category: Conflict Resolution

  • US versus THEM, Incorporated

    August 2013 Overview An overwhelming majority of organizations have inadvertently created “us versus them” cultures. These organizations have turned much of their focus and resources away from serving the customer and directed it toward in-fighting and power struggles. Businesses I work with often have good products and services, but are on the brink of going…

  • Types of Conflict Resolution & How you can Benefit

    August 2013 This is where you are, but… THIS is where you WANT to be… Job stress and burnout are on the rise; absenteeism and turnover are increasing. Talent retention is on the rise. Higher and more consistent morale exists. Stress is reduced and communication is more open among people at all levels. Distrust and…

  • Profitable & Improved Staff Development

    August 2013 This is where you are, but… THIS is where you WANT to be… No buy-in and no follow through from participants once they return from a workshop or training. Trainings are ineffective or off-target and result in poor recall on Monday morning when trying to implement the new skills. People deeply understand and…

  • How to Improve Employees’ Functionality by Improving Internal Customer Service

    August 2013 Moving our bodies from point A to point B requires the use of our two legs working together to achieve this simple task. If one or the other of the two legs does not fully support the body, or if one does not make a full and even stride, then the act can…