Category: Communication Issues

  • 5 Stages to Empowering Your People and Successfully Implementing Change

    August 2013   Stop for a moment and ask yourself: What significant changes are you and your team facing this season – perhaps a company or department merger, leader or employee development, or a new marketing approach? You probably have all the means – the site, the people, resources, even the blueprints for change –…

  • 10 Steps to Personal and Professional Growth

    August 2013 1. Awareness 2. Dissatisfaction 3. Affirmation 4. Responsibility 5. Personalized Goal 6. Demoralization 7. Intention 8. Action 9. Self-Support 10. Sustained Change. An Established Habit First, think of something you can do so well that you can teach another other person how to do it. Second, now think about the stages you went…

  • US versus THEM, Incorporated

    August 2013 Overview An overwhelming majority of organizations have inadvertently created “us versus them” cultures. These organizations have turned much of their focus and resources away from serving the customer and directed it toward in-fighting and power struggles. Businesses I work with often have good products and services, but are on the brink of going…

  • How to Lead Profitable Productive & Efficient Meetings: A Quick Guide

    August 2013 How to Lead Profitable Meetings This is where you are, but… THIS is where you WANT to be… Meetings end with unspecific goals. Vague timelines make people wonder who is going to do what and by when. Meetings are planned more effectively for better results. Achievable and measurable goals are clearly defined. Effective…

  • Customized Executive Assessment Coaching & Pre-Hire Selection Package

    August 2013   This is where you are, but… THIS is where you WANT to be… Assessment tools are so generic they produce non-specific and unreliable results. No implementation piece results in rapidly fading benefits. Customized assessment tools produce results that are highly reliable and customized to your firm. Results will include specific feedback on…

  • Profitable & Improved Staff Development

    August 2013 This is where you are, but… THIS is where you WANT to be… No buy-in and no follow through from participants once they return from a workshop or training. Trainings are ineffective or off-target and result in poor recall on Monday morning when trying to implement the new skills. People deeply understand and…

  • How to Improve Employees’ Functionality by Improving Internal Customer Service

    August 2013 Moving our bodies from point A to point B requires the use of our two legs working together to achieve this simple task. If one or the other of the two legs does not fully support the body, or if one does not make a full and even stride, then the act can…

  • How to Create an Office Environment where Change Initiatives can Flourish

    Aug 2013 How to create an office environment where change initiatives can flourish This is where you are, but… THIS is where you WANT to be… We find ourselves re-doing our project plan and spinning our wheels. People are not working as a team. Increased cross-functional collaboration and communication. Higher degrees of participation from all members,…

  • Silence is Deadly

    I had been working with a group of managers and their director on preparing for some major restructuring within their large school district. A lot was going to be happening very soon and we wanted to be prepared. We all knew too well, that once it all started, any problems would be costly and would…

  • Improved Communication: Check for Understanding

    August 2013 Throughout history, many great communicators have mused about how difficult it is for people to effectively communicate — even those who speak the same language! Some scholars cite how subtle differences in age and style can potentially create real challenges in successful communication. Case in point might be the stereotypical communication challenges faced…